Email: [email protected]
Address: 667 King St
Operating Hours:
Mon - Fri 9am to 6pm
Saturday - 10am to 2pm
Sunday - CLOSED
What is the typical duration of a photography session?
The duration varies depending on the type of session. Family and portrait sessions typically last 1-2 hours, while newborn sessions can take 2-4 hours to ensure we capture those perfect moments. Corporate headshots are usually 30-45 minutes per person. We never rush our sessions, ensuring everyone feels comfortable and we achieve the best possible results.
How do you ensure we get the style of photos we want?
We begin with a detailed consultation to understand your vision and preferences. Our team will review your inspiration photos, discuss your style preferences, and plan everything from wardrobe to location choices. We'll also share our portfolio of similar sessions to ensure our artistic approach aligns with your expectations.
What is your process for handling and delivering the final images?
After your session, we carefully select and professionally edit the best images. Within 2-3 weeks, you'll be invited to our studio for a cinematic viewing session where you'll see your photographs and choose your favorites. Digital files are delivered within 5 business days after your order, while custom albums and artwork typically take 3-4 weeks for production.
How many photos will we receive?
During your session, we typically capture 50-100 images. From these, we carefully curate and edit 30-40 of the very best shots for your viewing session. The final number of images you receive depends on your chosen package, but most clients typically select 15-25 favorites for their collection.
What about outfit changes and props?
We welcome outfit changes and encourage 2-3 different looks during your session. Our studio is equipped with changing rooms and mirrors. While we provide some basic props, you're welcome to bring meaningful items that personalize your session. We'll discuss all these details during your consultation.
Do you offer outdoor/location photography?
Absolutely! While we have a state-of-the-art studio, we also offer location photography. We have several preferred outdoor locations around Sydney that provide stunning backdrops, or we can shoot at a location of your choice. Additional travel fees may apply for locations outside our standard service area.
What about printing rights and digital files?
All our packages include high-resolution digital files with personal printing rights. However, we strongly recommend ordering prints and albums through our studio to ensure the highest quality. Our professional lab uses archival-quality materials that far exceed consumer print quality.
How do I book a session?
Booking is easy! Simply click the "Book Your Session" button or contact us directly. We require a 50% deposit to secure your date, with the balance due on the day of your session. We recommend booking at least 2-3 weeks in advance, though maternity and newborn sessions should be booked several months ahead.
What is your rescheduling and cancellation policy?
We understand that life can be unpredictable. Rescheduling is complimentary with 48 hours' notice. Cancellations made more than 7 days before your session are eligible for a full refund of your deposit. Last-minute cancellations (less than 7 days) may forfeit the deposit, but we handle each situation with understanding and flexibility.
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